What information will I need to bring my number to Sprint? To expedite the transfer, we request that you have a current bill from your existing carrier to provide us with your customer information, especially the following: Phone number Account number from your old provider Last 4 digits of your Social Security Number SSN or Tax ID Billing name and address on old service provider account Account password from your old provider if applicable.
How long will the porting process take? If you purchase an active Sprint phone: You'll get the phone in 3 to 5 days shipment times may vary Ports from another carrier should be completed after you've received the phone If you purchase a non-active phone: You should get the phone within 2 to 5 days Call us from a landline phone to activate a wireless phone; ports from another carrier should be completed within a day Note: There's a small chance you might experience system issues while porting from your previous carrier.
If the transfer takes more than one day, will I still be responsible for paying my current provider for services? I am moving. Can I take my Sprint phone number with me? I have provided my old carrier account number and password authorizing the transfer and I have my Sprint device. What number do I call to complete the port? Call with your Sprint PIN. I am currently a Sprint customer. Can I bring my existing home, business or other number to Sprint?
Note: Prepaid balances do not transfer from other carriers. Will I be able to use voicemail while my request is in progress? Can I dial emergency numbers, such as , while my request is in progress? Do you want to continue? Sign in to Sprint Connecting to your account lets us quickly confirm your options, pricing and personal information.
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